Privacy Policy

Introduction

MADE, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

• Name and contact information (email, phone number)
• Company name and job title
• Project details and requirements
• Messages sent through contact forms
• Feedback and correspondence

Information Automatically Collected

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on site
• Referring website
• Analytics data through Google Analytics

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Send project updates and communications
• Improve our website and services
• Analyze website usage and performance
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Legal Basis for Processing

We process your personal information based on:

• Consent: When you submit forms or subscribe to communications
• Contract: To fulfill our service agreements
• Legitimate interests: To improve our services and communicate with clients
• Legal obligations: To comply with applicable laws

Data Sharing and Disclosure

We may share your information with:

• Service providers who assist with our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Parties involved in business transfers or acquisitions

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Access controls and authentication
• Regular security assessments

Data Retention

We retain personal information for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Services

Our website may use third-party services including:

• Google Analytics for website analytics
• Jira Issue Collector for feedback
• Vercel for hosting

These services have their own privacy policies and data practices.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination

European Privacy Rights

If you are in the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR:

• Right to be informed about data processing
• Right of access to your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making